SAP Knowledge Base Article - Public

2916807 - ???EMPFILE_HRIS_ATTACHMENT_NOT_SUPPORTED_FOR_NEW_USER??? error during Consolidated Dependents Import

Symptom

  • Error "???EMPFILE_HRIS_ATTACHMENT_NOT_SUPPORTED_FOR_NEW_USER???" when importing Consolidated Dependents with attachment-id
  • Error "Internal System error encountered while importing record" when importing Consolidated Dependents with attachment-id

Environment

  • SAP SuccessFactors Employee Central - Employee Data Imports
  • SAP SuccessFactors Employee Central - Dependents Management

Reproducing the Issue

  1. Go to Admin Center and search for Import Employee Data.
  2. Select "Import Data" and select entity "Consolidated Dependents".
  3. Upload a Consolidated Dependents Import File with an attachment-id > click "Import".
  4. Go to Monitor Job and download Job Response.
  • Expected Result: Import should be successful without errors.
  • Actual Result: "Internal System error encountered while importing record" or "???EMPFILE_HRIS_ATTACHMENT_NOT_SUPPORTED_FOR_NEW_USER???"

Cause

This is a code defect.

Resolution

This issue is resolved in b2005 Release. Kindly check the KBA below for the Release Schedule:

2521176 - 2020 Release Schedule - SuccessFactors - Product Updates

See Also

2521176 - 2020 Release Schedule - SuccessFactors - Product Updates

Keywords

???EMPFILE_HRIS_ATTACHMENT_NOT_SUPPORTED_FOR_NEW_USER???, Consolidated Dependents, Imports, attachment-id, Internal System Error, attachments, ECT-130301, ECT-128419 , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors Employee Central all versions