Symptom
- Error "???EMPFILE_HRIS_ATTACHMENT_NOT_SUPPORTED_FOR_NEW_USER???" when importing Consolidated Dependents with attachment-id
- Error "Internal System error encountered while importing record" when importing Consolidated Dependents with attachment-id
Environment
- SAP SuccessFactors Employee Central - Employee Data Imports
- SAP SuccessFactors Employee Central - Dependents Management
Reproducing the Issue
- Go to Admin Center and search for Import Employee Data.
- Select "Import Data" and select entity "Consolidated Dependents".
- Upload a Consolidated Dependents Import File with an attachment-id > click "Import".
- Go to Monitor Job and download Job Response.
- Expected Result: Import should be successful without errors.
- Actual Result: "Internal System error encountered while importing record" or "???EMPFILE_HRIS_ATTACHMENT_NOT_SUPPORTED_FOR_NEW_USER???"
Cause
This is a code defect.
Resolution
This issue is resolved in b2005 Release. Kindly check the KBA below for the Release Schedule:
2521176 - 2020 Release Schedule - SuccessFactors - Product Updates
See Also
2521176 - 2020 Release Schedule - SuccessFactors - Product Updates
Keywords
???EMPFILE_HRIS_ATTACHMENT_NOT_SUPPORTED_FOR_NEW_USER???, Consolidated Dependents, Imports, attachment-id, Internal System Error, attachments, ECT-130301, ECT-128419 , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-DPD , Dependents Management , Problem
Product
SAP SuccessFactors Employee Central all versions