SAP Knowledge Base Article - Preview

2916976 - Unauthorized Service Agents Show in Sales Employee Option.

Symptom

As a business user, you are not authorized to access Service Agent View under Business Partners work center.

When you add Sales Employee for a Opportunity, you find all Service Agents can be showed even you don't have access to any Service Agents.


Read more...

Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions

Keywords

Sales Employee; Service Agents;external employees; , KBA , LOD-CRM-OPP , Opportunity Management , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.