SAP Knowledge Base Article - Preview

2916976 - Unauthorized Service Agents Show in Sales Employee Option.


As a business user, you are not authorized to access Service Agent View under Business Partners work center.

When you add Sales Employee for a Opportunity, you find all Service Agents can be showed even you don't have access to any Service Agents.



SAP Cloud for Customer.


SAP Cloud for Customer add-ins all versions


Sales Employee; Service Agents;external employees; , KBA , LOD-CRM-OPP , Opportunity Management , How To

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