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SAP Knowledge Base Article - PreviewSymptom
As a business user, you are not authorized to access Service Agent View under Business Partners work center.
When you add Sales Employee for a Opportunity, you find all Service Agents can be showed even you don't have access to any Service Agents.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions
Keywords
Sales Employee; Service Agents;external employees; , KBA , LOD-CRM-OPP , Opportunity Management , How To
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