SAP Knowledge Base Article - Public

2917278 - Submit for Approval Not Available in Transferred Sales Order


You would like to submit a replicated sales order for approval, but the button is not available.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center
  2. Go to the Sales Order view
  3. Open the Sales Order ABC (ABC stands for the sales order ID)
  4. Go to the Action button
  5. Observe: Submit for Approval is not available to click


Orders originating from ECC are never approval relevant in C4C. Orders created in C4C can/must be approved before being transferred to ECC for the first time.


This is the expected behavior.

Once the order is transferred, the approval status is fixed.


sales order, transferred, approval status, submit for approval , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2002