SAP Knowledge Base Article - Preview

2917352 - Random Registered Product is Getting Assigned to Lead Instead of Actual Registered Product

Symptom

When the user tries to assign a Registered Product to a Lead based on Serial ID, system is assigning the first Registered Product of the Serial instead of the one mentioned in the payload

Note: There are more than one Installation Point for the given Serial ID

Sample Payload

OData entity: LeadInstalledObjectCollection

Body:

{

 "ParentObjectID":"",

"LeadID":"",

"SerialID":"",

"InstallationPointID":""

 }


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2002 ; SAP Cloud for Customer core applications 2005 ; SAP Cloud for Customer core applications 2008

Keywords

Lead, Registered Products, Odata , KBA , LOD-CRM-INT-API , OData API (C4C Only) , LOD-CRM-LM , Lead Management , How To

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