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SAP Knowledge Base Article - PreviewSymptom
You have added Skills tab in the ticket Item using adaptation, still it is not visible for users
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Skill, ticket, item, adaptation, KUT, scoping , KBA , skill , ticket item , LOD-CRM-SRP , Service Request Processing , Problem
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