SAP Knowledge Base Article - Public

2917630 - The 'Created On' Field Values Shown In The Donut Chart

Symptom

 The 'Created On' field in donut chart only shows values for Today, Yesterday, and Last Week, Last 30 days, Last 90 days, Last 180 days, Last year, or Older.

Environment

SAP Cloud for Customer

Reproducing the Issue

This scenario can apply to different views, in this example we use Sales Orders.

  1. Go to the Sales work center.
  2. Open Sales Orders OWL.
  3. Click the 'Show Donut Chart' button in the toolbar.
  4. Notice the field 'Created On' in donut chart only shows the mentioned values.

Cause

The values shown in the Donut Chart are current values available for the field. For example, when there are results created 8 days ago, we would see Last Week as the value.

Resolution

This is current Expected Behavior.

Should your business require attachments to be made available, please post this new feature request on our influencer page: click your user icon at the top of the screen and choose 'Share Your Ideas' or go directly to: https://influence.sap.com/SAPCloudforCustomer.

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

Keywords

Opportunities, Leads, Quotes, Tickets, wrong, missing, value , KBA , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer add-ins 1902 ; SAP Cloud for Customer add-ins 1905 ; SAP Cloud for Customer add-ins 1908 ; SAP Cloud for Customer add-ins 1911 ; SAP Cloud for Customer add-ins 2020 ; SAP Cloud for Customer core applications 1902 ; SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Cloud for Customer core applications 1911 ; SAP Cloud for Customer core applications 2002 ; SAP Cloud for Customer core applications 2005 ; SAP Cloud for Customer core applications 2008