Symptom
The 'Created On' field in donut chart only shows values for Today, Yesterday, and Last Week, Last 30 days, Last 90 days, Last 180 days, Last year, or Older.
Environment
SAP Cloud for Customer
Reproducing the Issue
This scenario can apply to different views, in this example we use Sales Orders.
- Go to the Sales work center.
- Open Sales Orders OWL.
- Click the 'Show Donut Chart' button in the toolbar.
- Notice the field 'Created On' in donut chart only shows the mentioned values.
Cause
The values shown in the Donut Chart are current values available for the field. For example, when there are results created 8 days ago, we would see Last Week as the value.
Resolution
This is current Expected Behavior.
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Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.
Keywords
Opportunities, Leads, Quotes, Tickets, wrong, missing, value , KBA , AP-RC-UIF , C4C UI Framework , Problem