2917670 - Guidelines for Cloud Applications Studio Expert Chat

How to use Expert Chat for Cloud Applications Studio.

• SAP Cloud Applications Studio
• SAP Business ByDesign
• SAP Cloud for Customer

When to use Expert Chat for Cloud Applications Studio:

• You need a quick clarification on a specific Cloud Applications Studio error.
• You have searched for KBAs on a technical/functional Cloud Applications Studio error and could not find a resolution. Where the issue is clear to the expert, the expert can provide a resolution within the expert chat session. If the issue requires back end access, the expert will convert the chat to an incident.

When to use other Support Channels for Cloud Applications Studio:

• If you want a detailed explanation about specific Cloud Applications Studio behavior, please use the Schedule an Expert channel.
• If you have a consulting query, please use the SAP Community Questions & Answers. Here you can also check out our collections of Developer and Partner blogs.
• If you feel the issue requires a detailed analysis or you know it will require a back end correction, please open an incident keeping the appropriate priority definition in mind. Further information in See Also section below.

2706322 - What is Support – What is Consulting: Cloud Solutions
2213344 - Starting an Expert Chat with SAP Support [video]
2883205 - Priority Definitions for Cloud Applications Studio Incidents
My Support / Product Support / Expert Chat

Partner Development Infrastructure, SDK, error, issue, schedule an expert, community, consulting, experts, PDI , KBA , AP-RC-BDS-1O , ByDesign Studio OneOffs , How To

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions