2917670 - Guidelines for Cloud Application Studio Expert Chat

Symptom

How to use Expert Chat for Cloud Application Studio.

Environment

SAP Cloud Application Studio
SAP Business ByDesign
SAP Cloud for Customer

Resolution

When to use Expert Chat for Cloud Application Studio:

You need a quick clarification on a specific Cloud Application Studio error.
You have searched for KBAs on a technical/functional Cloud Application Studio error and could not find a resolution. Where the issue is clear to the expert, the expert can provide a resolution within the expert chat session. If the issue requires back end access, the expert will convert the chat to an incident.

When to use other Support Channels for Cloud Application Studio:

If you want a detailed explanation about specific Cloud Application Studio behavior, please use the Schedule an Expert channel.
If you have a consulting query, please use the SAP Community Questions & Answers. Here you can also check out our collections of Developer and Partner blogs.
If you feel the issue requires a detailed analysis or you know it will require a back end correction, please open an incident keeping the appropriate priority definition in mind. Further information in See Also section below.

Keywords

Partner Development Infrastructure, SDK, error, issue, schedule an expert, community, consulting, experts, PDI , KBA , AP-RC-BDS-1O , ByDesign Studio OneOffs , How To

Product