SAP Knowledge Base Article - Public

2917741 - Visit not Updated in Attendee's Calendar


 You have created a Visit and it is not reflecting in Attendees Outlook Calendar.


Client side add-in and Server side add-in

Reproducing the Issue

  1. Go to Visits work center.
  2. Go to Visits view.
  3. Create a new Visit.
  4. Go to Attendees facet and click on Add to add Attendees.
  5. Save the changes.

This Visit is not shown in Attendees Outlook Calendar. But in C4C calendar, you as an owner and attendee can see this visit.


Attendees will only get the Calendar entry once the Organizer syncs the entry and then it is sent out by Exchange.

This is expected behaviour.


Visit owner has to forward Visit from outlook manually.


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