SAP Knowledge Base Article - Preview

2917820 - Error "Unauthorized: The service 'c4codata' is not assigned to you" While Creating Ticket from Service Portal

Symptom

You activated the standard Service Portal Integration. You are having the required access assigned to your OData Technical User. Upon creating the Ticket from the Service Portal, you receive the error:

Unauthorized: The service 'c4codata' is not assigned to you.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Service Portal, Technical User, OData, OData Technical User, c4codata, c4codataapi, Service Portal Integration, Communication Arrangement , KBA , c4codata , c4codataapi , portal integration , service portal integration , odata , technical user , odata technical user , LOD-CRM-INT-API , OData API (C4C Only) , Problem

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