Symptom
- The EWA report contains outdated recommendations. Fixes to the EWA that have been confirmed by SAP to be shipped already, are missing.
- On the cover page of the EWA report, the description 'Service Content Update On' is not listed.
- In table DSVASSESSPACK, no entry exists for BUNDLE_VERSNR 50048.
- In table DSVASSESSADMIN, relevant sessions are shown with BUNDLE_VERS of 00048 (ST-SER) and not 50048 (Service Content Update).
Side effect can include but not limited to erroneous message regarding backbone connection to SAP.
Example: System XXX is not prepared for SAP Support Backbone update. Enable Solution Manager 7.2 XXX to connect with HTTPS to SAP.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Solution Manager 7.2
Product
Keywords
service content update, SCU, EWA, earlywatch alert, early watch alert, AGS_UPDATE, service tool , KBA , SV-SMG-SER-EWA , EarlyWatch Alert , Problem
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