SAP Knowledge Base Article - Public

2918162 - Owner is not Contained in the list of editable fields in the OWL.

Symptom

You are trying to edit the Owner field in the Account OWL but it is not possible.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customer's work centre
  2. Open the Account OWL
  3. Click the pencil icon to go into edit mode
  4. You see that the Owner field, among others, is not editable. 

Resolution

 The 'Owner' field is not contained in the list of editable fields in the OWL for technical reasons, and will likely stay excluded for the forseeable future. Please use the TI to edit this field.

Keywords

account owl, account owl edit, account owner edit , KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions