Symptom
Release 2005 has feature to create Intelligent Service Center (ISC) event for position object.
Environment
- SAP Successfactors Employee Central
- Intelligent Service Center (ISC)
- Position Management
Resolution
Please follow below configuration to enable the ISC for position management.
- Go to the Admin Center and choose Position Management Settings.
- On the Integration tab, select Yes from the Raise Events drop-down.
- Save your changes.
System is configured to generate events.
Note: Currently, events are generated only when you create or update a position. There are no events generated if you delete a position or a position record.
You can find more detail on the same in Position management Guide
Keywords
Position Management, Event, ISC, Intelligent Service center, Create position event, Update position event , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC , Employee Central , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions