2918796 - Error while validating the mappings - Onboarding

• Error when I click Validate All Entities on the Recruit-to-Hire Tool
• "Error while validating the mappings"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

SAP SuccessFactors Onboarding

1. Logon to BizX
2. Navigate to Recruit-to-Hire Tool
3. Click Validate All Entities
4. View Error "Error while validating the mappings"

Scenario 1: userAccountInfo  is not enabled and configure in Manage Business Configuration.

Scenario 2: A entity is disabled without removing the mapping first

Scenario 3: A field is disabled without removing the mapping first

Scenario 1: 

1. Navigate to BizX
2. Manage Business Configuration 
3. under userAccountInfo enable the Entiny as shown in screeshot.
4. Save and test again 

Scenario 2: 

Please go to Provisioning and download Import/Export Candidate to employee integration template 

Please remove the mappings to the disabled entities.

And upload it to Provisioning >> Import/Export Candidate to employee integration template 

Scenario 3: 

If it is difficult to figure out which filed is disabled wtihout removing the mapping.

Please feel free to create a ticket to SAP.

We will reproduce the issue and find it from logs. (For support engineer, please find example log from internal log)

Error while fetching hris fields for the entity : userAccountInfo, ONB 2.0, Onboarding 2.0 Recruit-to-hire tool, Validate All Entities. , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem