SAP Knowledge Base Article - Public

2918796 - Error while validating the mappings - Onboarding 2.0


  • Error when I click Validate All Entities on the Recruit-to-Hire Tool
  • "Error while validating the mappings"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Logon to BizX
  2. Navigate to Recruit-to-Hire Tool
  3. Click Validate All Entities
  4. View Error "Error while validating the mappings"


userAccountInfo  is not enabled and configure in Manage Business Configuration.


  1. Navigate to BizX
  2. Manage Business Configuration 
  3. under userAccountInfo enable the Entiny as shown in screeshot.
  4. Save and test again 


Error while fetching hris fields for the entity : userAccountInfo, ONB 2.0, Onboarding 2.0 Recruit-to-hire tool, Validate All Entities. , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem


SAP SuccessFactors Onboarding 2005