SAP Knowledge Base Article - Public

2918932 - The customer project XXXXXXX is not accessible or not found in "Plan Customer Projects" app.

Symptom

The customer project XXXXXXX is not accessible or not found in "Plan Customer Projects" app.

Environment

  • SAP Commercial Project Management (CPM)
  • SAP S/4HANA Cloud Public Edition
  • SAP Fiori

Reproducing the Issue

  1. Go to app "Plan Customer Project".
  2. Search for the customer project.

Cause

The customer project is set as a private project as the 'Public Project' switch is set to No. Additionally, under the restriction type Project(PPM_PRJ) in the business role SAP_BR_PROJECT_MANAGER_PROF, the 'Confidential Project' field has been set to 'N'.

Resolution

When a customer project is set as private project, and the 'Confidential Project' is set as N under restriction type Project(PPM_PRJ) in the role, then only the responsible project manager and users assigned to the different roles in project can access the project in "plan customer project" app.

Keywords

CA-CPD-SS, S4_PC, SAP S/4HANA Cloud Public Edition, Plan Customer project, Project not found, Private project, Pubic project switch. , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud Public Edition all versions