Symptom
The customer project XXXXXXX is not accessible or not found in "Plan Customer Projects" app.
Environment
- SAP Commercial Project Management (CPM)
- SAP S/4HANA Cloud Public Edition
- SAP Fiori
Reproducing the Issue
- Go to app "Plan Customer Project".
- Search for the customer project.
Cause
The customer project is set as a private project as the 'Public Project' switch is set to No. Additionally, under the restriction type Project(PPM_PRJ) in the business role SAP_BR_PROJECT_MANAGER_PROF, the 'Confidential Project' field has been set to 'N'.
Resolution
When a customer project is set as private project, and the 'Confidential Project' is set as N under restriction type Project(PPM_PRJ) in the role, then only the responsible project manager and users assigned to the different roles in project can access the project in "plan customer project" app.
Keywords
CA-CPD-SS, S4_PC, SAP S/4HANA Cloud Public Edition, Plan Customer project, Project not found, Private project, Pubic project switch. , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem
SAP Knowledge Base Article - Public