Symptom
You are maintaining the Employee Times in Time Administration work center. But unable to save the times for Service Confirmation due to the error:
Specified activity not permitted for working time confirmations
Service confirmation quantity for Sales Order xxxxx missing
(where xxxxx represents the Sales Order ID)
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Time Administration work center
- Go to Employees view
- Find the employee ID: XYZ (where XYZ represents the Employee ID)
- Select Edit
- Go to the tab Employee Times
- In the List tab, select Date From/To : DD1.MM1.YYYY1 / Unlimited
- Select Add Row
- Input the below:
- Start Date: DD2.MM2.YYYY2
- End Date: DD3.MM3.YYYY3
- Time Type: PQR (where PQR represents the Time Type for which you want to record the Times)
- In the Details Section, in the Labor Information tab, maintain Confirmation Type : Sales Order Confirmation
- In the Sales Order field, select the Sales Order ID from the value help
- System throws the mentioned error
Cause
There is an inconsistency with Time Recording and therefore, the system throws the error. That is, the Service Product on Sales Order contains a Unit of Measure of other than Time units, example: each, box, etc.
Resolution
For time recordings, the system expects the unit in Time or Duration. Use a Service Product that contains a Time unit of measure or change the existing Service Product to have a Time unit of measure if applicable.
Keywords
Time, Duration, Service Product, Sales Order, Labor Information, Time Recording, Time Administration, Sales Order Confirmation, Service confirmation, Employee Times, UoM, Unit of Measure , KBA , duration , service product , sales order , time , time administration , sales order confirmation , time recording , labor information , service confirmation , uom , employee times , unit of measure , SRD-HR-TLM , Time and Labour Management , Problem