SAP Knowledge Base Article - Public

2919176 - Name of the attachment while sending Offer letter as PDF by default is 'Offer Letter' - Recruiting Management


While sending an offer letter to a candidate as PDF attachment, the name of the default PDF attachment will be 'Offer Letter' and this cannot be changed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create an Offer Letter
  2. Click on 'Next'
  3. Click on 'Email as PDF attachment'
  4. You can see the default name of the attachment under Offer Attachments as 'Offer Letter'


This is the expected behavior now and the name of the attachment by default will be 'Offer Letter'.

This name cannot be changed or customized.


To verify the feasibility of renaming this attachment in the UI to be included in a future version of the system,

please submit an enhancement idea to our Influence Page by following the instructions available in the article linked to this case : 2090228 - How to Submit Ideas for SAP SuccessFactors Products

See Also

  • KBA 2104613 - Offer Letters - Recruiting Management
  • KBA 2582891 - Behavior of attachments when sending Offer Letter as PDF


Offer letter, offer letter attachment, Email as PDF attachment , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


SAP SuccessFactors Recruiting all versions