Symptom
The following error message occurs in SAP Analytics Cloud (SAC):
- When trying to create an OAuth client in a Cloud Foundry (Non-SAP Data-Center) tenant, you receive a " POST; 500 Internal Server Error".
- The OAuth Client cannot be created.
Environment
SAP Analytics Cloud (Enterprise) 2019.21
Reproducing the Issue
1. Log into your SAC tenant.
2. Navigate to: Main Menu -> System -> Administration -> App Integration.
3. Under 'Configured Clients, select '+ Add a New OAuth Client'.
4. Add the following information to the client:
Name: Add name
Purpose: API Access
Access: User Provisioning
Redirect URL: Add or leave blank
5. Click 'Add'.
Cause
Technical user related to the subaccount OAuth for tenant is missing.
Resolution
Please submit support incident for LOD-ANA-AUT.
SAP will have to create an Operations Ticket to assist in the resolution of this issue.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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