SAP Knowledge Base Article - Public

2919561 - No permission to create object! with the index 0 - Onboarding

Symptom

When Onboardee clicks to sign receives the error message as "No permission to create object! with the index 0".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding.

Reproducing the Issue

  1. Login as the candidate.
  2. click on signature tile and proceed to sign.
  3. Upon clicking submit > error is shown "No permission to create object! with the index 0".

Cause

Missing permission.

Resolution

  1. Navigate to Manage Permission Roles
  2. OnboardingExternalUser (Onboarding) / Employee and self role (Crossboarding)
  3. Miscellaneous Permissions 
  4. Consent  > Provide View and Edit permission for this role



  5. Ensure you have also provided the candidate with "Signature" permission in Miscellaneous Permissions.



  6. Ensure you have the correct Target Population in the Permission Role.
  7. Crossboarding target group should be Employee Everyone in self.
  8. Onboarding should be External Onboarding user permission.

Keywords

OBX, ONB2.0, E-sign of documents, Candidate signature, error, DB write failed for entity Signature with error, No permission to create object! with the index 0  , KBA , LOD-SF-OBX-DSN , Docusign Integration , Bug Filed

Product

SAP SuccessFactors Onboarding

Attachments

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