Symptom
When Onboardee clicks to sign receives the error message as "No permission to create object! with the index 0".
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding.
Reproducing the Issue
- Login as the candidate.
- click on signature tile and proceed to sign.
- Upon clicking submit > error is shown "No permission to create object! with the index 0".
Cause
Missing permission.
Resolution
- Navigate to Manage Permission Roles
- OnboardingExternalUser (Onboarding) / Employee and self role (Crossboarding)
- Miscellaneous Permissions
- Consent > Provide View and Edit permission for this role
- Ensure you have also provided the candidate with "Signature" permission in Miscellaneous Permissions.
- Ensure you have the correct Target Population in the Permission Role.
- Crossboarding target group should be Employee Everyone in self.
- Onboarding should be External Onboarding user permission.
Keywords
OBX, ONB2.0, E-sign of documents, Candidate signature, error, DB write failed for entity Signature with error, No permission to create object! with the index 0 , KBA , LOD-SF-OBX-DSN , Docusign Integration , Bug Filed
Product
SAP SuccessFactors Onboarding
Attachments
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