Symptom
- System is missing or not visible while creating case
- Installation number is missing when creating case
- Product is missing while creating support case
- System is missing from case creation form
- Cannot find system number
- System ID is not in the system drop down list
- Cannot create a support case for product
- System is not showing when creating a case
- System ID is no longer visible when creating a case
- System number is not showing up when reporting a support case
- Not able to create a case for the appropriate system
- Customer number in the CCC Group is not visible when creating a case
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Environment
- SAP for Me
- Customer Support Case
- APPLIES TO: On-premise installations
- DOES NOT APPLY TO: Cloud installations
Keywords
KBA , XX-SER-FORME , SAP for Me , Problem
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