2919595 - Unable to launch Webi Rich Client (4.2) or Authentication options disappear (4.3) when connecting via VPN

• Unable to launch Webi Rich Client (4.2), or authentication options disappear on the login page after a few seconds (without login) when connecting via VPN:
  
  
• Other Client tools such as Universe Design Tool, Information Design Tool, and Crystal Reports launch with no error
• Error logs on 4.2   

  ------------Error-------------

  com.sap.webi.client.toolkit.exception.WIException: socket() failed: java.net.SocketException: Permission denied: connect
  at com.sap.webi.client.toolkit.exception.WIExceptionFactory.create(WIExceptionFactory.java:18)
  at com.sap.webi.client.toolkit.internal.usersession.UserSessionRCImpl.logon(UserSessionRCImpl.java:127)
  at com.sap.webi.client.toolkit.SessionContext.logon(SessionContext.java:87)
  at com.sap.webi.ui.context.managers.SessionsManager.loginAndGetSessionContext(SessionsManager.java:430)
  <TRUNCATED<
  Caused by: com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: socket() failed: java.net.SocketException: Permission denied: connect
  <TRUNCATED>
  Caused by: com.crystaldecisions.thirdparty.org.omg.CORBA.COMM_FAILURE: socket() failed: java.net.SocketException: Permission denied: connect minor code: 0x4f4f0005 completed: No
  at com.crystaldecisions.thirdparty.com.ooc.OCI.IIOP.Connector_impl.connect(Connector_impl.java:176)
  <TRUNCATED>

• On 4.3 the logs are:
  

  unable to get from the Framework the authentication plugins list
  com.crystaldecisions.thirdparty.org.omg.CORBA.COMM_FAILURE: socket() failed: java.net.SocketException: Permission denied: connect (local port 60456 to address 0:0:0:0:0:0:0:0, remote port 60454 to address 192.168.1.x (null))  minor code: 0x4f4f0005  completed: No
  at com.crystaldecisions.thirdparty.com.ooc.OCI.IIOP.Connector_impl.connect(Connector_impl.java:179)
  at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClient.createTransport(GIOPClient.java:233)
  <TRUNCATED>
  at com.businessobjects.corba.generic.container.proxy.internal.inproc.InprocGenericContainerProxy.getSessionProxy(Unknown Source)
  at com.businessobjects.cdz_inproc.client.CollocatedContainer.initAuthPluginInfos(CollocatedContainer.java:353)
  at com.businessobjects.cdz_inproc.client.CollocatedContainer.getAuthPluginInfos(CollocatedContainer.java:336)
  at com.sap.webi.raylight.RaylightServiceRichClient.getAuthenticationTypes(RaylightServiceRichClient.java:114)

Read more...

• SAP BusinessObjects Business Intelligence (BI) Platform 4.2 / 4.3
• Web Intelligence (WebI)
• Web Intelligence Rich Client (WRC)

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP BusinessObjects Enterprise XI 3.1

webi, VPN, Cisco AnyConnect, , KBA , BI-RA-WBI , Web Intelligence , BI-RA-WBI-FE , Front End/Client , Problem