Symptom
The following error occurs when you are trying to change the Address of the Account in a Contract: "A technical error (when putting data buffer to party processing) occurred: CL_CDA_ORGPT 823; report an incident"
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Sales Orders work center.
- Select the Contracts view.
- Open Contract XYZ (XYZ represents the ID of the Contract).
- Navigate to the General tab and select the Main Information sub tab.
- Click on the Address Details Hyperlink in the Account section.
- In the field Additional Name 1 enter XXX (XXX represents the text you entered).
- Click OK
- You can see that the document is now inconsistent.
- Click on Save
- Following error occurs:
Save failed
A technical error (when putting data buffer to party processing) occurred: CL_CDA_ORGPT 823; report an incident
Cause
This is a party buffer issue and the Party Type Code cannot be assigned correctly by the system.
Resolution
Before changing the Address perform the following steps:
- Go to the Sales Orders work center.
- Select the Contracts view.
- Open Contract XYZ.
- Navigate to the Involved parties.
- Remove the value of the Business Partner for the Service Recipient / Ship-To Party Role and hit enter on your key board.
- Select the same Business Partner again via the value help.
This leads to party re determination and the type code gets redetermined . - Go to the General tab and the main information sub tab.
- Click on the Address Details Hyperlink in the Account section.
- In the field Additional Name 1 enter XXX.
- Click OK
- Save your changes.
The error does not occur and the Address is update correctly.
Keywords
A technical error; CL_CDA_ORGPT 823; when putting data buffer to party processing; Technischer Fehler, Bei Festlegung des Datenpuffers für Beteiligtenverarb. ; melden Sie den Vorfall , KBA , SRD-CRM-ORD , Orders & Contracts , AP-CCP-CC , Customer Contract , AP-SLO-SO , Sales Order , Problem