SAP Knowledge Base Article - Public

2920118 - Error When Changing Address of Account in Contract: A technical error (when putting data buffer to party processing) occurred: CL_CDA_ORGPT 823; report an incident

Symptom

The following error occurs when you are trying to change the Address of the Account in a Contract:  "A technical error (when putting data buffer to party processing) occurred: CL_CDA_ORGPT 823; report an incident"

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center. 
  2. Select the Contracts view. 
  3. Open Contract XYZ (XYZ represents the ID of the Contract).
  4. Navigate to the General tab and select the Main Information sub tab.
  5. Click on the Address Details Hyperlink in the Account section.
  6. In the field Additional Name 1 enter XXX (XXX represents the text you entered).
  7. Click OK
  8. You can see that the document is now inconsistent.
  9. Click on Save
  10. Following error occurs:
    Save failed
    A technical error (when putting data buffer to party processing) occurred: CL_CDA_ORGPT 823; report an incident

Cause

This is a party buffer issue and the Party Type Code cannot be assigned correctly by the system.

Resolution

Before changing the Address perform the following steps:

  1. Go to the Sales Orders work center. 
  2. Select the Contracts view. 
  3. Open Contract XYZ.
  4. Navigate to the Involved parties.
  5. Remove the value of the Business Partner for the Service Recipient / Ship-To Party Role and hit enter on your key board.
  6. Select the same Business Partner again via the value help.
    This leads to party re determination and the type code gets redetermined . 
  7. Go to the General tab and the main information sub tab.
  8. Click on the Address Details Hyperlink in the Account section.
  9. In the field Additional Name 1 enter XXX.
  10. Click OK
  11. Save your changes.

The error does not occur and the Address is update correctly.

Keywords

A technical error; CL_CDA_ORGPT 823; when putting data buffer to party processing; Technischer Fehler, Bei Festlegung des Datenpuffers für Beteiligtenverarb. ; melden Sie den Vorfall , KBA , SRD-CRM-ORD , Orders & Contracts , AP-CCP-CC , Customer Contract , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions