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SAP Knowledge Base Article - PreviewSymptom
You would like to understand the reason why the system does not automatically re-determine party roles for Ticket Involved Parties when a manual change or the addition of another party role happens.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Involved Parties; Party Role; Ticket; Manual; Automatic; Change; Re-determined; Redetermine Completely; Action; Service Request; C4C; Cloud for Customer; Service; , KBA , LOD-LE-RC-PAP , Party Processing , How To
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