SAP Knowledge Base Article - Public

2920792 - Unable to View Documents when Using Employee ID Search in Document Center - Onboarding 1.0


When using Employee ID in the Advanced Search in Document Center, customer is using the Employee Login of the candidates. No documents are being displayed. 


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Go to Document Center. Click Advanced Search.
  2. In the field drop down, choose Employee ID.
  3. Input Employee Login/ Login ID of the candidate
  4. No documents displayed after the search


Employee ID was not connected with Employee Login in the integrationDM file in Super Admin.


For Live Customer(s), Implementation Partner(s) and Consultant(s)

Please raise an incident to Support Team and refer to this KBA. Employee ID field will map to Employee Login key in the integrationDM file in Super Admin. Documents need to be re-index to apply the changes.

Note:  For the manually uploaded files, the change will take effect for those documents after the field was corrected.



Employee ID, Document Center, Advanced Search , KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem


SAP SuccessFactors Onboarding