SAP Knowledge Base Article - Public

2920960 - How To Reach The Expert Chat From A C4C System


How to reach the Expert Chat from a C4C system.


SAP Cloud for Customer


To reach the Expert-Chat from a C4C system:

  1. Click the user-icon at the top right of the UI.
  2. Select Help, at the bottom of the popup.
  3. In the Help section, scroll to the bottom.
  4. Click the Expert Chat link.

Chat KBA1.pngChatKBA2.png

See Also


expert-chat, chat , KBA , LOD-CRM-OPP , Opportunity Management , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions