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2921182 - "Communication error, CPIC return code 017, SAP return code 236" error in SM21 - SAP Solution Manager

Symptom

The error below repeatedly appears in the dev_W* of a Solution Manager System or Managed System:

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Communication error, CPIC return code 017, SAP return code 236

CPI-C function: CMINIT(SAP)

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Error may appear in the Solution Manager System, as shown in error 1 and 2, or in the Managed System, as seen in error 3. It is possible to see the logs in the relevant dev_W* log as below:

  1. M ***LOG R49=> ThCPICProcessInlineRequest, CPIC-Error (017236) [thxxcpic.c 3439]
    M ***LOG R64=> ThCPICProcessInlineRequest, CPIC-Error ( CMINIT(SAP)) [thxxcpic.c 3452]
    A RFC 3229 CONVID
    A * CMRC=17 DATA=0 STATUS=0 SAPRC=236 ThSAPOCMINIT
    A RFC> ABAP Programm: SAPLCRFC (Transaction: )
    A RFC> User: SOLMAN_BTC (Client: 180)
    A RFC> Destination: SAPOSS (handle: 2, DtConId: 5E9D03A176362632E10000000AF101F8, DtConCnt: 0, ConvId: ,{5E9D03A1-7636-2632-E100-00000AF101F8})
    A RFC SERVER> RFC Server Session (handle: 1, 73900961, {5EA039B4-73EC-5BF1-E100-00000AF101F8})
    A RFC SERVER> Caller host:
    A RFC SERVER> Caller transaction code: (Caller Program: SAPLCRFC)
    A RFC SERVER> Called function module: RFC_GET_SYSTEM_INFO
    A TH VERBOSE LEVEL FULL
    A ** RABAX: end RX_GET_MESSAGE


  2. M ***LOG R49=> ThCPICProcessInlineRequest, CPIC-Error (017236) [thxxcpic.c 3439]
    M ***LOG R64=> ThCPICProcessInlineRequest, CPIC-Error ( CMINIT(SAP)) [thxxcpic.c 3452]
    A RFC 3229 CONVID
    A * CMRC=17 DATA=0 STATUS=0 SAPRC=236 ThSAPOCMINIT
    A RFC> ABAP Programm: CL_DWSP_SD_CONNECTIONS========CP (Transaction: )
    A RFC> User: SOLMAN_BTC (Client: 180)
    A RFC> Destination: SAPOSS (handle: 7, DtConId: 5EA971653329507AE10000000AF101F8, DtConCnt: 0, ConvId: ,{5EA97165-3329-507A-E100-00000AF101F8})
    A TH VERBOSE LEVEL FULL
    A ** RABAX: end RX_GET_MESSAGE


  3. M ***LOG R49=> ThCPICSyncWait, CPIC-Error (017236) [thxxcpic.c 3439]
    M ***LOG R64=> ThCPICSyncWait, CPIC-Error ( CMINIT(SAP)) [thxxcpic.c 3452]
    A RFC 1798 CONVID
    A * CMRC=17 DATA=0 STATUS=0 SAPRC=236 ThSAPOCMINIT
    A RFC> ABAP Programm: CL_SLD_ACCESSOR===============CP (Transaction: )
    A RFC> User: SM_XXX (Client: XXX)
    A RFC> Destination: SAPSLDAPI (handle: 4, DtConId: 611DB673FCF465B6E10000000A5F061E, DtConCnt: 0, ConvId: ,)
    A RFC SERVER> RFC Server Session (handle: 1, 07831128, {611DB5E1-3769-42E9-E100-00000A5F02C8})
    A RFC SERVER> Caller host:
    A RFC SERVER> Caller transaction code: (Caller Program: SAPLE2E_FUNC)
    A RFC SERVER> Called function module: /SSF/CALL_SUBROUTINE_RFC
    A *** ERROR => RFC ======> CPIC-CALL: 'ThSAPOCMINIT' : cmRc=17 thRc=236
    SAP gateway connection failed. Is SAP gateway started?
    [abrfcio.c 9228]
    A {root-id=97B878388B0D498E93C9F6F8132C7383}_{conn-id=611DB5E1376942E9E10000000A5F02C8}_1
    A *** ERROR => RFC Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1814
    CPIC-CALL: 'ThSAPOCMINIT' : cmRc=17 thRc=236
    SAP gateway connection failed. Is SAP gateway started?
    DEST =SAPSLDAPI

 


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Alert 00188, return code 236 , dev_w, SM21 , Solution Manager, Managed system , CPIC 017 , KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , Known Error

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