SAP Knowledge Base Article - Public

2921332 - Error "Bus. activities for customer/vendor not complete in application "XYZ" is Raised When Trying to Block a Customer or Supplier in SAP S/4HANA Cloud

Symptom

  • Error Bus. activities for customer "ABC" not complete in application "XYZ" is Raised When Trying to Block a Customer in SAP S/4HANA Cloud
  • Error Bus. activities for vendor "ABC" not complete in application "ABC" is Raised When Trying to Block a Supplier in SAP S/4HANA Cloud

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open the "Block Master Data - Customer & Supplier" App
  2. Try to block a Customer or Supplier Master record.
  3. The log shows that the Customer or Suppler cannot be blocked as business is still ongoing.
  4. Examples
    "Bus. activities for vendor TestSupplier not complete in application ERP_MM".
    "Bus. activities for customer TestCustomer not complete in application ERP_SD".

Cause

Business is still ongoing with the Customer or Supplier

Resolution

  1. Check for open documents from the area mentioned in the log.
  2. Examples, if the error mentions
    "Bus. activities for vendor TestSupplier not complete in application ERP_MM". <<< Check for open Purchasing documents involving the Supplier
    "Bus. activities for customer TestCustomer not complete in application ERP_SD". <<< Check for open Sales documents involving the Customer
  3. Archive the open documents
  4. Wait for the customised Residence & Rentention times to pass (Defined in the ILM Policies App)
  5. Once the customised Residence & Rentention times has been met block the Customer or Supplier in the "Block Master Data - Customer & Supplier" App

Keywords

Bus. activities for vendor not complete in application, Bus. activities for customer not complete in application, ERP_SD, ERP_MM, ERP_FI, CVP_DP_ILM150, CVP_DP_ILM 150, CVP_DP_ILM 151, CVP_DP_ILM151, /SCMB/LOC_DP_ILM 150, /SCMB/LOC_DP_ILM 151, /SCMB/LOC_DP_ILM150, /SCMB/LOC_DP_ILM151, Block Master Data - Customer & Supplier, CVP_PRE_EOP , KBA , LO-MD-BP-DP , Customer / Vendor Data Privacy , LO-MD-BP , Business Partners , LO-MD-BP-DP-2CL , Customer / Vendor Data Privacy (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions