SAP Knowledge Base Article - Preview

2921382 - Images in recruiting emails do not display correctly in Outlook - Recruiting Management

Symptom

  • When sending out emails with images, the images are not appearing correctly in Outlook (it is enlarged and being cut off the screen), but they are appearing correctly for other web browser-based email tools such as Gmail.
  • Even if the width and height is adjusted in Image Properties or via html codes, Outlook always seems to enlarge the image.
  • Is there a way to enforce the image size so that it will appear correctly in Outlook?
  • Please Note: This only occurs if the original image size (hosted image) is too big and Outlook does not accept the size. We are unaware of the exact dimensions that outlook accepts.


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

SF, SuccessFactors, RCM, image size, outlook, pictures, photos, large, big, large, too big, enlarged, cut off, email , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

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