Symptom
You are replicating Contacts however the title in contact person, business partner is not shown(e.g. Mr., Mrs., etc.).
Environment
SAP Cloud for Customer
Cause
You are sending <DeviatingFullName> within the payload, that is overwriting the runtime formatted full name visible in the overview of the contacts.
Resolution
- Review Deviating full name in the external system.
- Make sure to maintain the desired title in the external system.
- Alternatively remove it in order for the C4C runtime to generate it automatically.
Keywords
Herr, Frau, Anrede, Title, formatted full name, DeviatingFullName , KBA , LOD-CRM-IND-UTL , Utilities , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions