SAP Knowledge Base Article - Public

2921442 - Title of Contact Person is Missing in the Contact Overview


You are replicating Contacts however the title in contact person, business partner is not shown(e.g. Mr., Mrs., etc.).


SAP Cloud for Customer


You are sending <DeviatingFullName> within the payload, that is overwriting the runtime formatted full name visible in the overview of the contacts.


  • Review Deviating full name in the external system.
  • Make sure to maintain the desired title in the external system.
  • Alternatively remove it in order for the C4C runtime to generate it automatically.


Herr, Frau, Anrede, Title, formatted full name, DeviatingFullName , KBA , LOD-CRM-IND-UTL , Utilities , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions