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SAP Knowledge Base Article - PreviewSymptom
ARM process has been configured for your system, and accelerated return document (Order Type: CBAR) with Refund Control "Approved" creates a Credit Memo request (GA2) in the background. However, the user can create multiple GA2 from the same CBAR, thereby crediting to your customer multiple times.
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Environment
Advanced Return Management (LO-ARM)
Product
SAP S/4HANA all versions ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0 ; SAP enhancement package for SAP ERP, version for SAP HANA all versions
Keywords
va01 CBAR GA2 credit memo V1 498 V1498 , KBA , LO-ARM-SD , Sales , LO-ARM , Advanced Returns Management , Problem
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