SAP Knowledge Base Article - Preview

2921890 - Individual Reply Option Is Not Available For Outbound E-mail Interactions

Symptom

Reply option is not available for Outbound E-mail interactions in Ticket.


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Environment

SAP Cloud for Customer core applications

Product

SAP Cloud for Customer core applications all versions

Keywords

reply; reply all; ticket; inbound interaction; interactions , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To

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