SAP Knowledge Base Article - Public

2921924 - Service Confirmation Creation From a Sales Order via Webservice


You expect to create the Service Confirmation from a Sales Order via webservice, however, the response comes as ID does not exist.


 SAP Business By Design

Reproducing the Issue

You use the service: manageserviceconfirmationin_v1 to create a Service Confirmation from a Sales Order via webservice.

You filled the tag as following:



The response comes as following: Service Order ID YYYY does not exist.

YYYY: Represents the ID of the Document.


The webservice manageserviceconfirmationin_v1 only creates the Service Confirmation from a Service Order, and not from a Sales Order, hence the error faced.


This is the standard behavior. Currently, there's no webservice that takes Sales Order as the base reference to create a Service Confirmation. This is considered a new requirement.

It's necessary to add this idea in the Influence Platform.


Service Confirmation, Webservice, Sales Order, Reference , KBA , AP-SCO-SC , Service Confirmation , AP-SLO-SO , Sales Order , How To


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