Symptom
- Canvas reports executed offline are not going to My Jobs page in Report Center
- If you go to Legacy Report Distributor tool > Load Status > you can find that the report was run successfully, and you can download it from there
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Run a Canvas report offline
- Go to View Schedules
- My Jobs
- The report is not there
Cause
If there are too many old Canvas jobs listed in the background bundles (Report Distributor), we can face a timeout or performance issue to display the reports in My Jobs page.
Resolution
Clear the jobless background bundles in Report Distributor. Refer KBA https://launchpad.support.sap.com/#/notes/2547701.
Keywords
Canvas reports executed offline are not going missing not appearing showing up available My Jobs page in Report Center Report Distributor tool Load Status , KBA , LOD-SF-ANA-RCT , Report Centre , Problem
Product
SAP SuccessFactors HXM Core 1911