2921966 - Canvas reports are missing in My Jobs - Report Center

• Canvas reports executed offline are not going to My Jobs page in Report Center
• If you go to Legacy Report Distributor tool > Load Status > you can find that the report was run successfully and you can download it from there

SAP SuccessFactors HXM Suite

1. Run a Canvas report offline
2. Go to View Schedules
3. My Jobs
4. The report is not there

If there are too many old Canvas jobs listed in the background bundles (Report Distributor), we can face a timeout or performance issue to display the reports in My Jobs page.

Engineering are working to improve this tool in order to clear the old jobs more often and avoid this issue going forward. The workaround/solution at the moment is to clear the jobless background bundles in Report Distributor. Refer KBA https://launchpad.support.sap.com/#/notes/2547701

Canvas reports executed offline are not going missing not appearing showing up available My Jobs page in Report Center Report Distributor tool Load Status , KBA , LOD-SF-ANA-RCT , Report Centre , Problem