SAP Knowledge Base Article - Preview

2922088 - The Ticket Object Value Selector at the Customer Field Fetches Wrong Data

Symptom

When using the Object Value Selector at field Customer in the Ticket TI, you can see restricted accounts, although restrictions have been set.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2002

Keywords

Object Value Selector, Ticket OVS, Account OVS, Account restrictions, Ticket Restrictions , KBA , LOD-CRM-ACC , Account , How To

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