Symptom
Although agents and teams have been maintained completely in app Manage Teams and Responsibilities for General Journal Entry Verification, submitting Journal Entry fails in app Verify General Journal Entries – for Requester with the following error:
Exception raised:Error when starting work item **
REENQUEUE:No agent determined(rule id /FUNC/FGJEV_L1)
The error log is displayed in transaction SWIA in the following way:
The following error might be raised as well: SWF_FLEX_RUN/006 “Agent rule with id '&1' not found in scenario”.
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Environment
- SAP S/4HANA 1809
- SAP S/4HANA 1909
Product
Keywords
S/4 HANA Flexible Workflow, Mitigation, Agent resolution, Verify General Journal Entries, For Requester, F2547, WS02800046, team category FGJEV, team type FGLVG, SAP_WFRT, missing authorization object RSMTEAM, SWF_FLEX_RUN/006, SWF_FLEX_RUN 006, SWF_FLEX_RUN006, Agent rule with not found in scenario , KBA , FI-FIO-GL , Fiori UI for General Ledger Accounting , FI-FIO-GL-TRA , Transaction Apps , Problem
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