Symptom
A notification that Opportunity ABC (ABC stands for the name of an Opportunity) is Stalled was sent to several users; the users are not involved with this Opportunity.
Environment
SAP Sales Cloud
Cause
The Opportunity ABC has the Owner XYZ (XYZ stands for an Employee); the Employee has no Manager maintained hence the notification goes to several (or all) users.
Resolution
Please maintain a manager for the Owner of the Opportunity ABC; the notification will go to the manager.
As a workaround, please adapt the settings in the BC Finetuning for Business Task Management for Stalled Opportunities.
Keywords
notification, opportunity, stalled, all users, business task management, employee, manager , KBA , LOD-CRM-OPP , Opportunity Management , Problem