SAP Knowledge Base Article - Public

2922526 - Employee unable to apply leave on behalf of(Proxy) another employee

Symptom

User A proxy as user B and tries to apply leave(on behalf of user B). This results in below error. 

COE0007 Entity or function name TimeTypeBalance is not found. It is not found in module TimeTypeBalance.

Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central Time Off

Reproducing the Issue

  • Login as User A
  • Proxy as User B
  • Navigate to Time Off ESS screen 
  • Try to apply leave

Cause

Time off balance(leave balance) categorized as private data in the system. 

If the user A doesn't have permission to view private data of user B(proxy user), then system will throw this error while trying to apply leave.

Resolution

For user A(proxy user) grant the permission to view private data of the proxy account holder(user B). This can be done through proxy settings.

How to turn on permission to view private data: 

Go to Proxy Management, Grant Proxy Rights, check "Employee Central V2 + Employee Profile" – "Private Data For Proxy Account Holder" , Proxy user can see blocks with private data for the proxy account holder

Please refer the 2721222 to know more about this functionality in proxy settings. 

See Also

2721222 - Private Data for Proxy Account Holder in People Profile

Keywords

COE0007 Entity or function name TimeTypeBalance is not found, unable to apply leave on behalf of another employee, time off proxy, apply leave proxy, leave request proxy,Private Data for Proxy Account Holder , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 1911

Attachments

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