SAP Knowledge Base Article - Public

2923010 - Previous Connections are not visible in Database Expert of Crystal Reports 2016

Symptom

  • Connections are not visible in Database Expert of Crystal Reports 2016
  • "No Items founds" message displayed

Environment

  • SAP Crystal Reports 2016

Reproducing the Issue

  1. Open existing report in Crystal Reports 2016
  2. Go to Database Expert
  3. Expand My Connections
  4. "No Items found"

Cause

The path for stored connections xml files does not exist on the machine

Resolution

Recent connections saved in the Registry at:

HKEY_CURRENT_USER\Software\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\Crystal Data Source History

and

the common value of the registry key is the location of the datasource.xml file, like:

C:\Users\UserName\Documents\History\DataSource1.xml

Make sure the Path C:\Users\UserName\Documents\History\ exists, if not, create one

Keywords

My connections empty, blank, , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 2016