SAP Knowledge Base Article - Public

2923033 - Getting error when uploading resume using Candidate tab - Recruiting Management

Symptom

Operator gets an error when uploading resume on behalf of candidate using Candidate tab.

errorId=null, timestamp=null, errorMessage=Cannot read property 'resumeParsingRequired' of null, errorName=TypeError, server=43ps4bcf53t, versionInfo=Release%3A%20%20%2020200429194214%0AServer%3A%20%20%20%2043ps4bcf53t%0ATimestamp%3A%202020-05-06T15%3A31%3A41.610-0400

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting > Candidate 
  2. Search for candidate
  3. Click pencil icon to upload resume
  4. Upload the resume
  5. Click Overwrite Profile to get the error

Cause

User from the dynamic group has limited permission in field or background element.

Resolution

In uploading a resume when resume parsing is enabled, it is expected that data from the document will be populated in the candidate profile. If the user has no write permission on this field or background element, the system will give the error. To provide permission, update the field permission of the dynamic group in the Candidate Profile template.

See Also

2082091 - User permission for Candidate Profile

2365214 - The Manage Templates Tool

Keywords

null error, recruiter upload resume, CV, resumeParsingRequired, candidate profile, overwrite profile, internal, external. , KBA , LOD-SF-RCM-CAP , Candidate Profiles , Problem

Product

SAP SuccessFactors Recruiting all versions