2923452 - Candidate's reply not visible in message centre

A recruiter manually emails a candidate and this transaction is stored in message centre. However, the candidate's reply to this email in not visible in message center.

SAP SuccessFactors Recruiting Management

Single Recipient is enabled in Provisioning

Disable the single recipient functionality in order for the communication to be stored successfully in message centre.

2794294 - No Messages displayed in Message Center - Recruiting Management

Message Center, Correspondence Management, Email thread, ad-hoc , KBA , LOD-SF-RCM , Recruiting Management , Problem