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SAP Knowledge Base Article - PreviewSymptom
You require chat assistance from SAP Support in one of the following areas:
- Non-Technical Assistance - Customer Interaction Center (CIC)
- Technical Assistance - SAP Support
- Marketing, Software Trial & General Product Queries – SAP.com
- Training/Education
You are unsure what support services are handled by your local CIC, Product Support or SAP.com chat teams.
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Environment
SAP Chat
Keywords
Chat, expert chat, digital assistant, support, technical incidents, technical assistance, SAP Store, support, training, CIC, Customer Interaction Center , KBA , support request , question , XX-SER-FORME , SAP for Me , How To
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