SAP Knowledge Base Article - Preview

2923602 - Can a Technical Communication User (S-User) be used to create support cases? - SAP ONE Support Launchpad / SAP for Me

Symptom

Can Technical Communication User log support cases?
Unable to log support case using S-User ID who is an active Technical Communication User

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Environment

SAP for Me > Create Case
SAP ONE Support Launchpad > Create Incident
SAP Solution Manager (case creation)

Keywords

KBA , XX-SER-FORME , SAP for Me , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem

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