2923743 - Products from Exclusion Product List show up in the Search Type Ahead

You are creating a sales document and while searching for products, you see that the excluded products from the price list are shown

SAP Cloud for Customer

1. Go to Sales Workcenter
2. Go to Sales Quote view
3. Select Show all and find for XYZ (XYZ represents the id of the quote)
4. Go to Products facet
5. Search for Product ABC (ABC, ABCD, ABCDEF represents the id of the product)

System is showing products ABCD and ABCDEF, along with ABC in the object value selector view, but if you add the product ABCD and ABCDEF, system will give you an error.

The excluded product showing in the suggestion list in type-ahead search is expected as the system lists out all the products matching the search criteria and it still cannot be added to sales order

This is the standard behavior of the system.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the SAP Customer Influencer Site to submit an idea: https://influence.sap.com/SAPCloudforCustomer

2445617 - How to Enable the "Excluded Products" Feature

Excluded Products, Product List, Error, Sales Quote, Sales Order, Opportunities. , KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-PRL , Product List , LOD-LE-CQP , Customer Quote Processing , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2002