SAP Knowledge Base Article - Public

2923760 - Job History record cannot be imported after the initial hire record due to time sheet errors.

Symptom

Incremental import of job history records fails with the following error, for users who only have a single hire record present in job history:

'You cannot make this change to the effective start date because time sheets already contain data before the new effective start date'.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central: Employee Data Import
  • SAP SuccessFactors Employee Central: Time Sheet

Reproducing the Issue

  1. Import Job History record for a user who only has the initial hire record in the system:



  2. Perform incremental load to import a new record on top of this one, an error occurs:

Cause

'Suppress update of identical records during Employee Central import for supported entities' feature has been enabled in the system under Company System and Logo Settings. There’s currently a gap in the system when the event reason sent to time off by the system is incorrect when this feature is enabled.

Resolution

To resolve the issue, please disable the 'Suppress update of identical records during Employee Central import for supported entities' feature from Company System and Logo Settings:

The Engineering team is working on fixing this gap in future releases.

Keywords

ECT-126180, Company System and Logo Settings, Time Sheet, Job History Import, Hire record, You cannot make this change to the effective start date because time sheets already contain data before the new effective start date, Suppress update of identical records during Employee Central import for supported entities. , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , Problem

Product

SAP SuccessFactors Employee Central 1911 ; SAP SuccessFactors HXM Core 1911

Attachments

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