Symptom
Connections based on SAP's RFC protocol between your systems and the SAP Support Backbone are no longer functional. In particular, the classic RFC connection SAPOSS has gone offline. SAP applications that rely on RFC connections between your system and SAP's Support Backbone are therefore not working any more.
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Environment
SAP Solution Manager 7.1 and 7.2 (on-premise), ABAP systems (that are not SAP Solution Manager systems) directly connected to SAP, Support Technology Cloud Solutions (such as EarlyWatch Alert Workspace)
Keywords
OSS Shutdown, Support Backbone Update, SAPOSS access denied , KBA , XX-SER-NET , Network connection , SV-SMG-SER , SAP Support Services , BC-UPG-NA , Note Assistant , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , SV-SMG-SDD , Service Data Download , How To
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