SAP Knowledge Base Article - Public

2923960 - Candidate is being sent to Onboarding 1.0 - Onboarding 2.0

Symptom

When you try to initiate Onboarding in recruiting your new hire is being sent to Onboarding 1.0 instead 2.0

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Go to Recruiting;
  2. Go to your job requisition and select your candidate;
  3. Click in Initiate Onboarding;
  4. The candidate is sent to Onboarding 1.0.

Cause

Configuration issue in Onboarding Integration Setup / Onboarding 2.0 Integration Setup.

Resolution

Review your filters in Onboarding Integration Setup / Onboarding 2.0 Integration Setup.  If you have the option Apply Onboarding to all job requisitions, please set the proper filters to your 1.0 / 2.0 solutions.

Keywords

onboarding, 1.0, 2.0, integration, setup, coexistence , KBA , LOD-SF-OBX-COE , Co-existence with Onboarding 1.0 , Problem

Product

SAP SuccessFactors Onboarding