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SAP Knowledge Base Article - PreviewSymptom
According to the access restriction in place, you are seeing unwanted users in the OVS dropdown list which fetches business partners.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2002
Keywords
Service agent, business partner, contact partner, ticket, opportunity , KBA , LOD-LE-BP-BP , Business Partner , Problem
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