SAP Knowledge Base Article - Preview

2924187 - Social Media Comments are still Coming after You Close the Ticket.

Symptom

After you set the Ticket status to Closed, the Social Media Comments are still comming and getting displayed under Interation Facet..


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Facebook;Youtube;Comments;social media; , KBA , LOD-CRM-SC-SM , Social Media , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.