SAP Knowledge Base Article - Preview

2924193 - The locale data is not encoded properly for unicode characters


  • The Unicode Characters (e.g. Chinese/Japanese...) are not encoded properly and show "????" in Backoffice/Storefront.
  • The Cyrillic alphabets (e.g. Russian/Ukrainian/Polish characters...) are not saved as entered in Backoffice/Storefront.



  • All versions of SAP Commerce
  • Database: SQL server


SAP Commerce 1811 ; SAP Commerce 1905 ; SAP Commerce 2005 ; SAP Commerce 2011 ; SAP Commerce Cloud 1808 ; SAP Commerce Cloud 1811 ; SAP Commerce Cloud 1905 ; SAP Commerce Cloud 2005 ; SAP Commerce Cloud 2011 ; SAP Commerce Cloud 2105 ; SAP Commerce Cloud 6.7 ; SAP Hybris Commerce 1808


localization, locale, unicode, unicode character, cyrillic, ssqlserver, columntype, nvarchar, encode, garbled text, 文字化け, 乱码 , KBA , CEC-COM-CPS-COR , SAP Commerce Core , CEC-HCS-CCAZ-OPS , OPS component for General environment management , CEC-HCS-CCAZ-CO-DBA , DB , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.