SAP Knowledge Base Article - Preview

2924320 - OrgChart count inconsistency between Web and SF Mobile app


User noticed that sometimes the system is showing a different total reports numbers on Org Chart Browser Page and Mobile APP Org Chart Page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Mobile


SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Mobile all versions


Org Chart, SuccessFactors, Direct Reports, Mobile Orgchart, sf mobile app,PLA-12248 , KBA , LOD-SF-PLT-ORG , Org Chart Issues , LOD-SF-PLT-MOB , Mobile Issues , Bug Filed

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