SAP Knowledge Base Article - Public

2924428 - Not able to add Default Signature Template as there is an error message or No template is available in the selection


When you try to create Default Signature Template, No template is available in the selection or there is an error message

"Please maintain Signature Template for New Email"
"Please maintain Signature Template for Replies/Forwards"
"Save failed"


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Administrator Work Center
  2. Go to General Settings
  3. Select "Default Signature Templates"
  4. No template available to select
  5. Click on Save
  6. Error message


 There are no Corporate signature templates created in the system


Only Corporate signature templates can be added as a Default Signature Template


default signature, template, New Email, Replies/Forwards , KBA , LOD-CRM-SC-TMP , Template , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions